Return Policy

RETURNS AND COMPLAINTS

DFL Healthcare Pvt. Ltd. is dedicated to ensure that you are truly satisfied with your purchase. If there is cause of complaint, please read our cancellation, return, and refund policy to facilitate a smooth resolution to the problem.

Cancellation of Orders by Buyer

Cancellations are allowed upon request without asking any question with refund of full amount paid by the customer only if the product is not shipped from our warehouse.

Please contact our Customer Care team immediately at +91-9212-443344 or email us at contact@dflhealthcare.com to assist you in cancellation of the order.

Order Cancellation by DFL Healthcare Pvt. Ltd.

In rare situations, DFL Healthcare Pvt. Ltd. can also raise an order cancellation request without giving any reason whatsoever.

Order Return/Replacement

Return/ Replacement request for any Order should be submitted within 3 days of receiving the Product.

Refund or Replacement will be initiated only upon receiving of the product.

  • Refund Claim: Payment will be refunded within 10 working days upon receipt of the products.

Shipment charges for return will be borne by the buyer.

Courier / postage charges will not be refunded in case of the product is returned and refund is desired.

Order return request to be sent to contact@dflhealthcare.com and the product to be sent to.

DFL Healthcare Pvt. Ltd.

S-61, Pandav Nagar,

Delhi-110092

India